Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Hair Transplant Klinik ("we", "us", or "our") collects, uses, and protects the personal information you provide when you use this website or enquire about our services. We are committed to protecting your privacy and handling your data in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Hair Transplant Klinik operates this website and provides hair restoration consultations and treatments across our UK clinics. For any privacy questions, you can contact us at info@hairtransplantklinik.com.

2. Information we collect

We may collect the following information when you contact us or submit an enquiry:

• Your name and contact details, including email address and phone number
• Your postcode or location
• Details you choose to share about your hair or scalp and your reason for enquiring
• How you heard about us
• Technical information such as your IP address and how you use our website, collected through cookies and similar technologies

Some of the information you share may relate to your health. Health information is treated as a special category of personal data and is handled with additional care. Where we process it, we rely on your explicit consent or another lawful basis permitted under data protection law.

3. How we use your information

We use your information to:

• Respond to your enquiry and arrange a consultation
• Provide information about the treatments and options relevant to you
• Contact you about your enquiry by phone, email, or message
• Improve our website and services
• Meet our legal and regulatory obligations

4. Legal basis for processing

We process your personal data on one or more of the following legal bases: your consent, our legitimate interest in responding to and managing your enquiry, taking steps at your request before entering into a contract, and compliance with our legal obligations. For health-related information, we rely on your explicit consent.

5. Sharing your information

We do not sell your personal information. We may share it with our clinicians and staff involved in your care, and with trusted service providers who help us operate our website and communications, who are required to protect your data and use it only for the purposes we specify. We may also disclose information where required by law.

6. Cookies

Our website uses cookies and similar technologies to help it function, to understand how visitors use the site, and, where you agree, for advertising and analytics. You can control cookies through your browser settings and through any cookie preferences shown on our site.

7. How long we keep your information

We keep your personal information only for as long as necessary for the purposes described in this policy, or as required to meet our legal, regulatory, and record-keeping obligations. When it is no longer needed, we securely delete or anonymise it.

8. Your rights

Under UK data protection law you have rights over your personal information, including the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your data in certain circumstances
• Object to or restrict how we use your data
• Withdraw your consent at any time, where we rely on consent
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@hairtransplantklinik.com.

9. Data security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. While no method of transmission over the internet is completely secure, we take reasonable steps to keep your data safe.

10. Marketing

We will only send you marketing communications where you have agreed to receive them. You can opt out at any time by contacting us or using the unsubscribe option in any marketing message.

11. Links to other websites

Our website may contain links to third-party websites. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to read the privacy policy of any website you visit.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Please review it periodically.

13. How to contact us or complain

If you have any questions about this policy or how we handle your data, please contact us at info@hairtransplantklinik.com. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.